Billing Specialists

We provide billing services of all sorts.

About Us

Our team is always ready to take on any task. We have a large number of satisfied customers who would testify for our services.

Why Choose us

We shall take care of your billing tasks while you can focus on your core operations and business. This is going to contribute towards increasing your organization’s capacity. We have the appropriate knowledge and certified staff required for these tasks. We provide all sorts of services from maintenance to full office refurbishment. Customer compliance and safety are our main traits.

  • 01 National reach, local response
  • 02 Tailored solutions
  • 03 First Class service
  • 04 Consistency of service
  • 05 Responsive, attentive & locally based management
  • 06 24/7 contract management support & helpdesk (Customer Portal Facility also available)
  • 07 Bespoke service level agreements
  • 08 Accredited to the highest standards
  • 09 Socially and environmentally responsible
 

Services

Facilities Management

This covers all Facilities Management for the sites including but not limited to,

  • Security. (Intruder Alarm/Access Control)
  • Fire Alarm. (Servicing and annual Certification)
  • Compliance.
  • Manual Handling Equipment (Including Servicing and LOLER certification)
  • Asset Management.
  • Environmental Services.
  • Health and Safety.
  • Property Maintenance.(eg. Plumbing issues, electric issues or any maintenance)
  • Repairs and Renewal Cold Room/Freezer.
  • Equipment Hire.
  • Clothing and Uniform Requests.
  • Pest Control.

Utilities Management

This covers all Services and Utilities supplied to sites including but not limited to,

  • Electric
  • Water
  • Internet
  • Telephone Lines
  • Waste disposal. (including cage collection and delivery)
  • Mobile Data.
  • Business Rates.

MHE Management (From Repairs to all compliance & Certification)

It includes repair and compliance management of material handling equipment and certification.

Pest Control

We manage the pest control services for your facility. This is something very important for your business but it's still not your core job. We take care of all these important things for you.

Insurance Policy Management

We will provide help in matters related to the insurance policy such as quotes, issuance, checking, binding of policy. And also, preparation of loss run reports.

Asset Management

We provide our services in managing your records and save time for you, so that you may spend that time in doing your core business.

Compliance Experts

One-bill provides services to you in compliance and regulation processes so that you do not have to spend your time and energy in looking into such matters.

Team

Our trusted team of billing specialists will take care of your billing tasks efficiently and give error free results.



William Bullock

Managing Director


Lious Barta

Managing Director


Fardin

Admin Manager


Abrar

Support Manager

Frequently Asked Questions

Facilities Management

  • What is Facilities Management?

    With the purpose of efficiently delivering support services and effectively improving the quality of life of people and the productivity of the core business, facilities management is an organizational function which integrates place, people, and process within the built environment.

  • To ensure your staff have all the essential elements they need to carry out their roles effectively, FM outsourcing includes managing the maintenance of your premises. You can find a total FM solution or outsource a single service. FM outsourcing may lead to more efficient and leaner organization that can concentrate on their core business.

  • Depending on the size of your overall FM contract, if there is something you require that isn’t core to our offering, we can in all probability fulfil your requirement either by outsourcing or by bringing the service in-house to one of our appointed specialist sub-contractors.

  • Across the spectrum, One Bill FM delivers facilities management and building consultancy services across the spectrum. Our services can be delivered as:
    1) A single solution for large organizations with multiple sites.
    2) A bundled offering of two or more services, or
    3) With one point of contact for all your management needs, a fully integrated ‘total’ facilities management service.

  • A company that has expertise in providing one type of service. We generally provide only large single service contracts. In all honesty, One Bill is not a good fit for your organization, if it is a simple cleaning service you require.

  • A bundled service provider is a company that bundles two related services together. To several clients across public and commercial sectors, we deliver this type of service.

  • Integrated FM providers sub-contract or deliver their services themselves. To deliver a service to suit your business model, simplifying FM management and train and develop multi-skilled people. This means that skilled people deliver a service to suit your business needs. One Bill FM predominantly delivers a total facilities management service.

  • By creating and managing a more effective team for you both on and off site, we can save money broadly speaking. Although every organizational contract is unique. Pre-agreed SLAs as well as how compliant your current FM service delivery currently is, the cost savings will depend on what services you like.

    Pre-agreed SLAs as well as how compliant your current FM service delivery currently is So, cost savings will depend on what services you take. We recommend getting in touch to set up a meeting with one of our consultants, if you want a more detailed breakdown of indicative savings and projected ROI.

    The more information and detail provided by the client at the start of discussions will help to maximize cost savings.

Asset Management

  • What is asset management?

    Asset management depends upon the asset life cycle process. The process includes planning, acquisition, operation, maintenance and decommissioning of the assets.

  • The only accepted forms of deposits are the bank transfers and cheques.

    For withdrawals, your accounts can have standing orders and direct debits set up for regular payments within the British Isles.

    Our online wealth service or mobile app are the most secure and quickest secure routes to make payments, transfers and exchange currencies. To make purchases and cash withdrawals our Visa Platinum debit cards allows you.

  • Our operations are based in established and reputable banking centers and are licensed by the Isle of Man Financial Services Authority for banking and investment business, the Jersey Financial Services Commission to carry on deposit-taking and investment business, and the London office is authorized by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

    Your investments are held outside within a nominee company, if you are holding investments with us through our custody and nominee service, or our discretionary investment management services. This means that your assets are securely ring fenced.

Utilities Management

  • How is my bill calculated?

    The way we calculate your water bill will be dependent on whether you have a water meter.

  • To find your account balance, here are three easy ways.

  • Your payment should clear immediately, if you've paid via our website and received confirmation on screen that the payment has been authorized and you should see it on your account straight away.

  • If you have recently moved home as your bill could cover a longer period than usual, then your payments may have increased if you have recently moved home.
    1) The increase is likely to occur if:
    2) Due to your rateable value increasing or you have recently moved home; the yearly charge is higher at your new address due to your rateable value increasing
    3) you reduced your instalment amounts for your Direct Debit and they have been increased to cover the outstanding charges.

  • You can get a copy of your water bill by registering or logging in for My Account. Please follow the steps below, once you have logged in:

    Followed by ‘view bills’ click on ‘view bills and payments.

    Select your bill and click ‘request bill copy.

    You will only be able to view your most recent water bill, if you are new to My Account.

    Please call us on +44 1782 479311, if you would like a copy of any of your previous bills.

Contact

We would be happy to hear from you.

Location:

Unit 1, Dewsbury Road, Stoke On Trent, ST4 2HS

Call:

+44 1782 479311